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Return Policy

30 Day Guarantee:

Return any unused item for any reason within 30 days of purchase for a full refund less shipping costs.

Refunds will be credited to your account.

Any items wishing to be returned after 30 days of receipt will be issued a store credit.

Returning the Item:

All returns must have a Return Authorization Number. (RMA)

To obtain an RMA, please contact Customer Service by email at rightonsales@charter.net.

All merchandise must be returned in its original condition and include the original packaging.

Shipping Charges:

The customer is responsible for shipping charges of canceled orders.

If the product is defective or if return is a result of our error, we will send you an UPS ARS label to return product free of charge.
Email us at rightonsales@charter.net for a return label and assistance with replacement item.

If you are outside the United States, please use Parcel Post with a copy of receipt for proper reimbursement.

Repairing an item:

In certain circumstances, Right On Sales will issue "loaner" items while the original item is being repaired.
The loaner item must be returned when the original item is repaired.

Note: Right On Sales does not rent products.

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